Products

Cephalon Support

We at Cephalon have made a commitment to deliver the personal and professional services our customers need to succeed. That commitment drives us to look for new and better ways our services can deliver results. Real results like greater uptime, reliable solutions, and an experience that’s worth your investment.
We are committed to supporting you in your mission to provide better care.

Service Agreements

Take advantage of the power of choice to optimize your clinical and financial results.
With a service agreement you’ll get full featured Online Service Desk including:
Online Help, Online Documentation, Equipment Calibrations, Software Updates,
Extended Warranties, Annual visits and much more.

Performance Solutions

We help simplify your operations in ways that let you spend more time focusing on the needs of your patients.

Consulting Services

Offering objective and unbiased consulting services that span multiple capability areas.
If you are searching for Accessories, Spare Parts, Product Specialists, enhancements to your IT solutions and Workflow
or if you need help in BioMedical Enginerring in general, Cephalon is the company to contact.
 

Support Documentation

Get 24×7 access to software updates with subscription and select Cephalon service agreements.
Here you’ll find our products FAQ’s, User and Service Manuals and Troubleshooting guides etc.

Solutions Center

Through one center you have access to technical, applications, and medical IT support.
Here you’ll find Service and Repair, Warranty and Tickets handling.

Clinical Education

Get continuous educational training for your nurse, technologist or system operator.